Value Proposition in Smart PSS Engineering: Case Study in the Residential Heating Appliance Industry

Camilo Murillo Coba and Xavier Boucher and François Vuillaume and Alexandre Gay and Jesus Gonzalez-Feliu

This paper explains the first steps of a smart PSS engineering approach, aimed at eliciting stakeholder needs, prototyping the value proposition, representing how the Original Equipment Manufacturer (OEM) will capture value and share it with a collaborative network of stakeholders while identifying and prioritizing risks from the value proposition. The approach addresses two gaps in the field of smart PSS design: (i) the need of visualizing solutions to support the transformation of value propositions for the stakeholders into a contract mechanism supporting value capture by the offering company and (ii) the importance of integrating risk management during the design of Smart PSS value proposition

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    Cite as

    Camilo Murillo Coba, Xavier Boucher, François Vuillaume, Alexandre Gay, Jesus Gonzalez-Feliu: Value Proposition in Smart PSS Engineering: Case Study in the Residential Heating Appliance Industry. In: Camarinha-Matos, Luis M.; Afsarmanesh, Hamideh; Ortiz, Angel (Ed.): Boosting Collaborative Networks 4.0, pp. 431–439, Springer International Publishing, Cham, 2020, ISBN: 978-3-030-62412-5.

    BibTeX (Download)

    @inproceedings{10.1007/978-3-030-62412-5_35,
title = {Value Proposition in Smart PSS Engineering: Case Study in the Residential Heating Appliance Industry},
author = {Camilo Murillo Coba and Xavier Boucher and François Vuillaume and Alexandre Gay and Jesus Gonzalez-Feliu},
editor = {Luis M. Camarinha-Matos and Hamideh Afsarmanesh and Angel Ortiz},
isbn = {978-3-030-62412-5},
year  = {2020},
date = {2020-01-01},
booktitle = {Boosting Collaborative Networks 4.0},
pages = {431–439},
publisher = {Springer International Publishing},
address = {Cham},
abstract = {This paper explains the first steps of a smart PSS engineering approach, aimed at eliciting stakeholder needs, prototyping the value proposition, representing how the Original Equipment Manufacturer (OEM) will capture value and share it with a collaborative network of stakeholders while identifying and prioritizing risks from the value proposition. The approach addresses two gaps in the field of smart PSS design: (i) the need of visualizing solutions to support the transformation of value propositions for the stakeholders into a contract mechanism supporting value capture by the offering company and (ii) the importance of integrating risk management during the design of Smart PSS value proposition},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}