Smart PSS modelling language for value offer prototyping: A design case study in the field of heating appliance offers

The recent convergence between two industrial transitions towards digitalization on the one side and servitization on the other side led to the new business strategies of digital servitization and smart PSS delivery. While inheriting from the previous scientific literature on PSS, because of the multiple impacts of digitalization in the overall system, the processes of ensuring the design and engineering of smart PSS solutions poses new challenges. This research addresses the specific needs to develop conceptual prototypes of smart PSS value offers, at early stages of the design process. The paper presents the development and experimentation of a modelling language and its associated modelling toolkit (sPS²Modeller). The application case study addresses the design of a smart PSS in the field of heating appliances, developed in collaboration with the company elm.leblanc, Bosch Group – France.

Links

• https://www.sciencedirect.com/science/article/pii/S0166361523001914
• doi:https://doi.org/10.1016/j.compind.2023.104041

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@article{BOUCHER2024104041,
title = {Smart PSS modelling language for value offer prototyping: A design case study in the field of heating appliance offers},
author = {Xavier Boucher and Camilo Murillo Coba and Damien Lamy},
url = {https://www.sciencedirect.com/science/article/pii/S0166361523001914},
doi = {https://doi.org/10.1016/j.compind.2023.104041},
issn = {0166-3615},
year  = {2024},
date = {2024-01-01},
journal = {Computers in Industry},
volume = {155},
pages = {104041},
abstract = {The recent convergence between two industrial transitions towards digitalization on the one side and servitization on the other side led to the new business strategies of digital servitization and smart PSS delivery. While inheriting from the previous scientific literature on PSS, because of the multiple impacts of digitalization in the overall system, the processes of ensuring the design and engineering of smart PSS solutions poses new challenges. This research addresses the specific needs to develop conceptual prototypes of smart PSS value offers, at early stages of the design process. The paper presents the development and experimentation of a modelling language and its associated modelling toolkit (sPS²Modeller). The application case study addresses the design of a smart PSS in the field of heating appliances, developed in collaboration with the company elm.leblanc, Bosch Group – France.},
keywords = {Conceptual models, Design prototypes, Smart PSS, Value offer design},
pubstate = {published},
tppubtype = {article}
}